"backup files" button doesn't do anything

i'm running vista, and in the backup and restore center.  I click on the back up files button and nothing happens!  Clicking change settings does nothing!
The restore files button works.  Any ideas?

Keys to the Problem "backup files" button doesn't do anything


Hi jerseyjohn1003,
·        Was it working fine before? If so then, do you remember making any change to the computer after which the issue started?
Try the steps below and check if it helps.
Step 1:
Temporarily disable the antivirus software running on the computer and check if it helps.
Windows 7:
Disable antivirus software
Warning:
Antivirus software can help protect your computer against viruses and other security threats.
In most cases, you shouldn't disable your antivirus software.
If you have to temporarily disable it to install other software, you should
re-enable it as soon as you're done.
If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
Step 2:
If step 1 fails then, place the computer in a clean boot state and troubleshoot the issue.
You can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs.
This kind of startup is known as a "clean boot." A clean boot
helps eliminate software conflicts.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
(Step 1: Perform a clean boot)
If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the following KB article to narrow down the exact source: http://support.microsoft.com/kb/929135
Also, see the section on how return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual”, after performing the clean boot troubleshooting.
Step 3:
Run System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 and check if it helps.
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

Hope this helps.
Let us know if you need further assistance.
Thanks and Regards,
Santosh Y – Microsoft Support
Visit our Microsoft Answers Feedback Forum and let us know what
you think.
[If this post was helpful, please click the "Vote As Helpful" (green triangle) button.
If it helps in resolving your issue, click "Propose As Answer" or "Mark As Answer" button.
By proposing/marking a post as Answered, or Helpful you help others find
the answer faster.


Click here to download the registry repair application


Another Safe way to Repair the problem: "backup files" button doesn't do anything:

Click here to download the registry repair application .

How to Fix "backup files" button doesn't do anything with SmartPCFixer?

1. You can Download SmartPCFixer here. Install it on your computer. When you open SmartPCFixer, it will perform a scan.

2. After the scan is finished, you can see the errors and problems need to be fixed. Click Fix All.

3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been fixed.


Related: [Solved] Creating labels in Microsoft Word Starter,How to defrag my system? [Anwsered],Solution to Error: I can't find windows journal in my Windows 7 OS. It is included in the Starter edition?,Scripted Diagnostics Native Host not working,How to Resolve - system restore points keep vanishing in windows 7?,Solution to Error: Error: "0x81000032 make sure the C: drive is online and set to NTFS" when trying to backup to external hard drive.
,Troubleshoot:External Hard Drive not listed in Windows 7 backup wizard Error
,I'm always being signed off so annoying Tech Support
,Solution to Problem: Impossible to use Internet Explorer! I keep getting the same error message every time i try to use IE.
,Solution to Problem: Referencing data in another file
,Troubleshoot:Error: "0x81000032 make sure the C: drive is online and set to NTFS" when trying to backup to external hard drive. Error,External Hard Drive not listed in Windows 7 backup wizard Tech Support,Tech Support: I'm always being signed off so annoying,Solution to Problem: Impossible to use Internet Explorer! I keep getting the same error message every time i try to use IE.,Referencing data in Access using Excel [Anwsered],Need Best Way To Present Data [Anwsered],Same question but for windows 7 home edition,sometimes fullscreen won't activate [Solved],Solution to Error: We bought a new computer with windows 7 and it is constantly freezing. How do we fix this?,Solution to Error: Windows 8 update crash (2013-07-22),Troubleshooting:pfstudiox Error,[Solved] Svchost Helper,[Solution] Sm1bg exe,How to Fix Problem - Io Device?,Fast Solution to Problem: I Can Error Code 0x6d9
Read More: Solution to Problem: NTDLL.DLL windows 7 error,Troubleshooting:NT Kernel high cpu usage,How to Resolve - "A formula or sheet you want to move or copy contains the name "...", which already exists on the destination worksheet."?,How to Resolve - noticed one of my formulas doesn't work. Does anyone know how to fix it?,Not all "sent Items" always show In "ALL sent Items", though they show in the individual account sent items Tech Support,Need to change the programs in Start Up mode.,needing to correct error- 0x80070002,New windows7 machine won't connect to my older vista network/workgroup,New Dell Inspiron 20 mouse will not work,New Windows 7 Asus laptop won't connect to internet